Project 04 / Case study
DOQLY
Document workflows,
without the chasing.
B2B SaaS · Document workflow · AI · Luxembourg
From document request
to complete file.
A B2B document workflow platform built to structure the entire process between a professional and their clients.
Designed for business workflows in Luxembourg.
01 / The problem
Document collection looks simple.
Until you have to manage it at scale.
Business teams often need to request several documents from clients, know what is still missing, follow progress, manage secure access and keep track of multiple files at the same time.
DOQLY explores how this fragmented process can become one structured workflow.
02 / The workflow
One request.
One workflow.
One place to follow it.
A request can be structured around a client and the documents required for their file. The interface centralises the request and its progression instead of spreading the process across disconnected exchanges.
- Client
- Document request
- Secure request
- Document collection
- Status / completion
- Follow-up
03 / Operations
The dashboard should answer:
what needs attention?
- Active files
- Documents waiting
- Completed files
- Secure sends awaiting reading
- Overall completion
- Monthly activity
- Items requiring attention
04 / AI
AI inside the workflow.
Not beside it.
DOQLY Intelligence explores how an AI assistant can live directly inside a business application, close to the user's operational context rather than in a separate generic tool.
AI is most useful
when it understands the context around the question.
05 / Multi-role product
One product.
Two very different points of view.
The organisation needs clarity and simplicity.
The platform administrator needs visibility and control.
- Requests
- Clients
- Documents
- Sends
- Support
- Team
- Settings
- Organisations
- Monitoring
- Subscriptions
- Support
- AI tokens
Same platform.
Different responsibilities.
06 / Administration
Building the product
also means building the control room.
Organisations, platform overview, subscription states, monitoring, legal-compliance monitoring and activity history — with AI tokens in the navigation. Every value shown is demo data.
07 / Product depth
DOQLY
- Document requests
- Client management
- Documents
- Secure sends
- Team
- Support
- AI assistant
- Organisations
- Monitoring
- Subscriptions
- AI tokens
- Platform admin
08 / What this project demonstrates
More than an interface.
A business process turned into software.
- Business process understanding
- Product thinking
- Workflow design
- AI-assisted development
- Multi-role UX
- Administration logic
- Monitoring
- Iterative prototyping
My role
Understand the workflow.
Turn it into a product.
My work on DOQLY combines business understanding, product structuring, interface design, AI-assisted development, testing and iteration.
The objective is not simply to produce screens, but to understand how the different users, states and actions of a business process connect inside one coherent application.
The interface
is the visible part.
The real product
is the system behind the workflow.